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+49 203 931 66521 info@uniflucht.com
en

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Covid-19

COVID FAQS

ARE THERE ANY RESTRICTIONS TO JOIN YOUR TRIPS REGARDING COVID -19 ?

Every passenger is required to bring a negative PCR-test (no older than 24 hours after the swab) or Negative Fast Rapid antigen test result ( before boarding the bus. This is mandatory and must be a maximum of 24h old) or a POC-Antigen test (minimum 28 days and maximum 6 months after the infection) or proof of vaccination (minimum 2 weeks after the second shot) if the 7-day-incidence rate of the first city of departure is over 50. This will be announced in our info mail that we send out 3 days before the trip and post in our Facebook group of the trip.
Everybody is required to wear a face mask. Children up to age of 6 are not required to wear a face mask. Children from 6 to 15 years may wear a surgical mask. From the age of 16, you are required to wear a FFP2 mask. The masks must be worn throughout the entire journey and every time you enter the bus.
Please note that it’s not allowed to consume alcohol on the bus. Food and soft drinks are allowed.

WHAT COVID MEASUREMENSTS ARE YOU TAKING TO STOP THE SPREAD ?

Busses will be thoroughly cleaned before and after every trip.
During long breaks (while you explore the destination), the bus will be aired thoroughly.
Our busses are equipped with anti-virus filters and disinfection dispensers.
If you have booked a trip including accommodation: We will only partner with hotels and restaurants that adhere to strict guidelines, such as frequent cleaning of common areas and thoroughly disinfecting guest rooms between customers. Partner restaurants will follow enhanced protocols with staff trained in local health, hygiene, and physical contact guidelines.
Everybody is required to bring face masks. We recommend also bringing hand sanitizer.
All of our passengers have to show a negative test, an antigen test or proof of vaccination.
We encourage everybody to social distance while exploring the destination anywhere possible.

MY COVID TEST WAS POSITIVE. DO I GET A REFUND ?

Unfortunately, we cannot refund you in case you have to cancel your trip due to any reason including a positive Covid test. We are trying to be as flexible with refunds as possible, but we also need to be fair to our crew members who count on having healthy folks to take out traveling. We also sign contracts and pay all of our suppliers in advance, and as a result, we do not receive a refund if we cancel after signed deadlines. We advise to get travel insurance and to check if you will be reimbursed, should you test positive before a trip and need to cancel.

I TESTED POSITIVE AFTER THE TRIP. WHAT SHOULD I DO NOW ?

In this case, please contact us immediately so we are able to let everybody on the trip know that someone was tested positive shortly after. This information remains anonymous; however, we need to be able to tell everybody that they need to get tested again and quarantine, so it’s really important that you let us know. The information also has to be registered at the local health department

NOTE:

As you know, the restrictions may change daily. If there are any other requirements implemented by the government then we will communicate them as soon as it’s possible. As the trend is positive lately, we don’t expect stricter restrictions; however, should further requirements arise, they are not a reason for free cancelations. If new restrictions make it impossible for us to carry out the trip smoothly, then the entire trip will get cancelled and everybody on our attending list will receive a full refund.

Covid-19

Dear Uniflucht customers,

As expected, the federal government is introducing a general test requirement for travellers  from the age of six abroad before their return flight as a prerequisite for entering Germany. The regulation has been in effect for all destinations since March 30, 2021 and initially applies until June 30, 2021

Those travelling to Germany must present a negative PCR test certificate issued by a certified laboratory within 48 hours prior to arriving in Germany. All passengers must fill the online passenger locator form

Before you travel, find out about the current entry requirements and travel restrictions for your destination as well as possible transit countries through which you are traveling by bus.

Please note the legal regulations if the respective incidence value is exceeded (federal emergency brake) as well as the corresponding state regulations. (  gesetzlichen Regelungen )

BUS TRIP

– COVID -19 precautions and restrictions:
*In addition to the thorough cleaning of our buses, which is carried out at the end of each ride, we constantly monitor government regulations and are ready to promptly adopt any new guidelines regarding long-distance road transport from the responsible authorities.
Please dont come without your mask incase you forget your mask we can gift you a mask for once.

 Anything I need to be careful with, before joining the trip?
If you wish to join any of our trips you should not have any type of respiratory illness. If you have a flu, high temperature, throatache, or any illness, you are not allowed to join the trips of Uniflucht. In case this happens, please cancel your trip. Normal cancellation policies apply, please check our FAQs for refund options.

– Should travelers wear facemasks or covering?
We expect our travelers to use mouth protection during the whole bus trip. This is also required by the law. If you think that you cannot do this, please keep in mind that we have the right to end your trip anywhere undless you wear your mask. If you forget your mask, dont panic you can get a free mask from the bus leader.

– Are there any restrictions to join your trips regarding covid-19 ?

Every passenger is required to bring a negative PCR-test (no older than 24 hours after the swab) or Negative Fast Rapid antigen test result ( before boarding the bus. This is mandatory and must be a maximum of 24h old) or a POC-Antigen test (minimum 28 days and maximum 6 months after the infection) or proof of vaccination (minimum 2 weeks after the second shot) if the 7-day-incidence rate of the first city of departure is over 50. This will be announced in our info mail that we send out 3 days before the trip and post in our Facebook group of the trip.
Everybody is required to wear a face mask. Children up to age of 6 are not required to wear a face mask. Children from 6 to 15 years may wear a surgical mask. From the age of 16, you are required to wear a FFP2 mask. The masks must be worn throughout the entire journey and every time you enter the bus.
Please note that it’s not allowed to consume alcohol on the bus. Food and soft drinks are allowed.

– What covid measuremensts are you taking to stop the spread ?

Busses will be thoroughly cleaned before and after every trip.
During long breaks (while you explore the destination), the bus will be aired thoroughly.
Our busses are equipped with anti-virus filters and disinfection dispensers.
If you have booked a trip including accommodation: We will only partner with hotels and restaurants that adhere to strict guidelines, such as frequent cleaning of common areas and thoroughly disinfecting guest rooms between customers. Partner restaurants will follow enhanced protocols with staff trained in local health, hygiene, and physical contact guidelines.
Everybody is required to bring face masks. We recommend also bringing hand sanitizer.
All of our passengers have to show a negative test, an antigen test or proof of vaccination.
We encourage everybody to social distance while exploring the destination anywhere possible.

– My covid test was positive, do i get a refund ?

Unfortunately, we cannot refund you in case you have to cancel your trip due to any reason including a positive Covid test. We are trying to be as flexible with refunds as possible, but we also need to be fair to our crew members who count on having healthy folks to take out traveling. We also sign contracts and pay all of our suppliers in advance, and as a result, we do not receive a refund if we cancel after signed deadlines. We advise to get travel insurance and to check if you will be reimbursed, should you test positive before a trip and need to cancel.

– I tested positive after the trip.What should i do now ?

In this case, please contact us immediately so we are able to let everybody on the trip know that someone was tested positive shortly after. This information remains anonymous; however, we need to be able to tell everybody that they need to get tested again and quarantine, so it’s really important that you let us know. The information also has to be registered at the local health department

NOTE:

As you know, the restrictions may change daily. If there are any other requirements implemented by the government then we will communicate them as soon as it’s possible. As the trend is positive lately, we don’t expect stricter restrictions; however, should further requirements arise, they are not a reason for free cancelations. If new restrictions make it impossible for us to carry out the trip smoothly, then the entire trip will get cancelled and everybody on our attending list will receive a full refund.

 How to act during our bus trips?

1) We will use a bus door only one way. We will get on the bus through the back door and get off through the front door.

2) Before the bus comes we will make a one line queue with a 1,5 meter social distance from each other and will always keep this distance while getting on and off.

3) Wear your mask at all times inside the bus.

4) We will not use the bus toilet. But don´t worry we always make enough breaks at petrol stations.

5) The travellers will not contact the bus driver for any issue.

6) Please inform if other travelers do not act according to our rules.

7) We will dispose our litter. tissues, napkins etc. outside the bus. Not inside the bus please.

* Is it possible to block the next to me and have 2 seats only for myself?
Yes you can. Please get in touch with us if you wish to block it and the cost will be a little less than a regular ticket.

* Can I book the window seat or the front seats?
Unfortunately we don´t have that offer. We always organize trips with the cheapest priece for all people. We find it unfair to block seats for travellers for higher values. You can’t buy everything with money.

* I am traveling with a friend, can we sit together?
Sure! You can seat with your friend you are traveling with, without paying anything.Just come on time to the bus. It will be difficult to find a seat if you come late. Please come early so you can find free seats. Notice that you have to take the same seat where you were sitting during coming back.

A negative COVID-19 test result may be required. Please check all official regulations by entering your itinerary right here. Failure to comply with the regulations can result in the passenger being denied boarding.

AIRPLANE TRIP

-Travelling during Covid-19 

For international travel a negative COVID-19 test result might be required. Please check all official regulations by visiting EU’s official website and directly entering your trip details. Not proceeding according to the regulations may result in the passenger being denied boarding.

 COVID -19 precautions and restrictions:

• A negative PCR-test (no older than 48 hours after the swab)
• Or a POC-Antigen test. (Schnelltest)
• Or proof of vaccination (minimum 2 weeks after the second shot) if the 7-day-incidence rate of the first city of departure is over 50

 COVID PROTECT

With Uniflucht, you are protected from additional costs due to a possible Covid / Corona infection during your Uniflucht trip. This protection is included in the travel price for Uniflucht guests who are going on vacation by October 31, 2021 and applies not only to new bookings, but also to guests who have already booked their vacation

 Covid Protect includes the following services at a glance:

Medical repatriation and medical treatment costs

Payment of medical treatment costs including a doctor-prescribed PCR test

Medical repatriation to a German hospital, provided there are no medical reasons or other regulatory provisions (e.g. flight bans) to prevent this

Family members travel home (assumption of additional costs and rebooking fees)

Quarantine cost guarantee in the event of infection or suspicion of infection with the SARS-COV-2 virus or similar viruses and an officially ordered individual quarantine or even if entry is refused due to a body temperature control

Accommodation costs due to quarantine up to 14 nights

Cost of the return ticket if the originally booked flight cannot be rebooked

Up to a maximum of EUR 1.000 per booking

24/7 emergency hotline and app with teleconsultation and medical assistance (Tel. 0049 157 31226 388)

  • COVID PROTECT applies to all departures from July 18, 2020 to October 31, 2021 for all package tours, hotel bookings and round trips by Uniflucht GmbH as well as for bookings from tour that are booked by June 30, 2021.

Covid Protect does not replace traditional travel insurance. We therefore recommend that you continue to take out travel cancellation and travel health insurance.

– Covid health insurance is included in the price for all your flight travels. ( https://www.hmrv.de/corona-reiseschutz )

-Please adhere to the known behavioral measures even when you are on holiday in order to protect yourself and others:  

  • Keep a distance of at least 1.50 m from other people  
  • Avoid large crowds 
  • Wear mouth and nose protection in closed rooms and in places where this is prescribed and the minimum clearances are difficult to maintain
  • Wash your hands regularly and thoroughly and avoid touching your face 
  • Stick to sneezing etiquette (crook of your arm)
  • In the event of illness, avoid unnecessary contact with other people
  • If possible, make sure that the rooms are well ventilated  
  • Find out about the respective regulations of your country of travel (in particular about information on endangered regions, locations to be avoided and known hotspots) and adhere to them  
  • Check the current conditions of your required insurance benefits (international health insurance, travel liability, etc.), whether they contain an exclusion of destinations with a travel warning 
  • The Covid Protect insurance also applies to trips to risk areas  

***Special Note For Risk Areas ***

 Due to an order from the Federal Ministry of Health, passengers who enter Germany from a risk area according to RKI ( www.rki.de/covid-19-risikogebiete ) from Monday, November 9th , 2020 , must make their intended entry via the website www.einreiseanmeldung.de register in advance. In addition, please inform yourself about the regulations that apply to the return journey / entry in your federal state and the return airport. These can differ from the resolutions at federal level.   

If it is not possible for the passenger to register digitally via the website for technical reasons, the “Substitute notification” form must be completed in full in paper form instead. You can find the form here . For non-Schengen flights, the completed form must be handed over to the Federal Police in Germany. The airline crew collects the form on all other flights.

If you have decided to book in a risk area defined by the Foreign Office due to the Covid-19 pandemic, please note that this increases the likelihood of quarantine measures during and / or after your vacation.

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